Thursday, June 25, 2015
Remote Computer Repair
No matter where you are, as long as you have an internet connection, we can repair your computer remotely. With an online computer repair you don’t have to take unnecessary time off work or wait in for a stranger to come round to your home. You don’t need to disconnect your computer and bring it to us. You don’t even need to stay in, once we have established a secure link to your computer through our software, we can complete the repair as though we are in front of your PC. All the work is carried out using the power of remote access and the internet. Better still the prices are fixed, no matter how long we take to effect the repair and with our no fix no fee policy, you are assured that your computer will be fixed or you won’t pay a penny*.
There are only a few scenarios where a remote repair would not be available.
i) No network connectivity or internet connection, the system we use makes it necessary for us to be able to connect to your computer remotely via the internet, to be to offer our remote PC support services.
ii) Startup problems, if you are unable to boot your machine to your desktop due to hardware problems, such as memory or hard disk failure or a BSOD (Blue Screen of Death).
Frequently asked questions about online computer repairs.
Compatibility – Our online computer support software is available from our site. It is compatible with all windows versions including Windows Xp, Windows 7, Windows 8/8.1 & Windows Server version. We are also able to supply on request software for remote control of Apple Macs ( we will need confirmation of your Apple software version).
Ease of use – The software we use has been chosen for it’s minimalist required user interaction, the download from our servers should take approximately 1 minute. No changes are required to be made on your router or firewall. The program runs once only, when you click the file it is not installed and makes no changes to your operating system, once we have finished you can delete the file or leave it in your download folder in case you need our services again.
Security – The software creates an encrypted tunnel between your computer and our server. This a single point to point connection that cannot be accessed by anyone, you retain complete control and can end the session from your end at any time. We can only connect when you confirm the randomly generated client number. We will not access any of your personal data or files throughout the remote PC repair process, no files will be copied from you machine.
How much – With our fixed pricing you are guaranteed the repair at the price you see and our no fix no fee policy means you do not pay if we cannot repair your computer. The length of time we take to repair your computer is very much dependent on the speed of the connection from our servers to your PC, but no matter how long we take, our fixed price remains fixed for your remote computer fix.
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